Need Help?
If you have an issue or question that requires immediate assistance, click the WhatsApp button on the right to get in touch through WhatsApp.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
What is the minimum order amount?
There is no minimum order requirement to place an order
How long does it take to deliver the order?
Our delivery time is between 4-5 Working days. However, delivery can take up to 7 working days during busy shopping season or mega sales event.
Do you deliver to my city?
We’re now delivering your favorite products all over Pakistan.
What are the shipping charges?
Shipping charges may vary depending on the order amount. Please find the applicable rates below:
• For orders less than Rs. 500: Shipping rate is Rs. 250
• For orders between Rs. 501 and Rs. 2,000: Shipping rate is Rs. 199
• For orders of Rs. 2,000 or above: Free shipping
My order still hasn’t been delivered; how do I track it?
You can track your order by entering your CN here: https://www.blue-ex.com/tracking.
Can the order be concealed for privacy?
We ensure that your order is concealed in discreet packaging to protect your privacy.
What is a “breathable” pad and why do I need it?
Using a breathable pad is imperative for personal hygiene and skin health. Butterfly Breathable are the first sanitary napkins in Pakistan that are composed of microscopic pores that allow air to pass through, keeping bacteria at bay and preventing odor, rashes and infections.
How can I partner with Butterfly?
We are always looking to partner with organizations and schools to further menstrual health and hygiene awareness in Pakistan. You can reach out to us on butterflyoutreach@butterfly.com.pk.
Are Butterfly sanitary pads scented?
Yes, there is mild fragrance in our products. Since its hypoallergenic, a very small % of fragrance is used and this is suitable for human use.
Can pantyliners be used during the monthly cycle?
Panty liners shouldn't be used during monthly cycle. This product is primarily used for non-period discharge, light menstrual spotting that is right before or after the period.